{"id":41,"date":"2026-06-16T15:26:49","date_gmt":"2026-06-16T15:26:49","guid":{"rendered":"https:\/\/numizz.com\/?page_id=41"},"modified":"2026-06-17T19:08:49","modified_gmt":"2026-06-17T19:08:49","slug":"reemborsament_devolucions","status":"publish","type":"page","link":"https:\/\/numizz.com\/ca\/reembolso_devoluciones\/","title":{"rendered":"Pol\u00edtica de devolucions i reemborsaments"},"content":{"rendered":"<p class=\"wp-block-paragraph\">En compliment de la normativa espanyola de consum (Reial Decret Legislatiu 1\/2007), a continuaci\u00f3 es detallen les condicions de devoluci\u00f3 i reemborsament aplicables a les compres realitzades en aquest web.<\/p>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>1. Dret de desistiment (14 dies naturals)<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">El client t\u00e9 dret a desistir de la seva compra en un termini de <strong>14 dies naturals<\/strong> des de la recepci\u00f3 de la comanda, sense necessitat de justificar la decisi\u00f3.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Per exercir aquest dret, el client haur\u00e0 de comunicar-ho per escrit a trav\u00e9s del nostre formulari de contacte o per correu electr\u00f2nic, indicant:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Nom i cognoms<\/li>\n\n\n\n<li class=\"ext-animate--on\">N\u00famero de comanda<\/li>\n\n\n\n<li class=\"ext-animate--on\">Producte(s) a retornar<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>2. Condicions per acceptar devolucions<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Podrem acceptar la devoluci\u00f3 sempre que es compleixin les seg\u00fcents condicions:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">El producte ha d'estar <strong>sense fer servir<\/strong>, en perfecte estat i amb el seu <strong>embalaje original<\/strong>.<\/li>\n\n\n\n<li class=\"ext-animate--on\">No s'acceptaran devolucions de productes danyats per un \u00fas incorrecte o manipulaci\u00f3.<\/li>\n\n\n\n<li class=\"ext-animate--on\">En el cas de llibres\/quaderns, no han de presentar marques, doblecs, escriptura ni senyals d'\u00fas.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>3. Productes exclosos del dret de desistiment<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Segons la normativa, <strong>no s'accepten devolucions<\/strong> de:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Productes personalitzats o fets a mida.<\/li>\n\n\n\n<li class=\"ext-animate--on\">Productes digitals descarregables un cop iniciada la desc\u00e0rrega.<\/li>\n\n\n\n<li class=\"ext-animate--on\">Articles que, per raons d'higiene o protecci\u00f3, no es puguin tornar si han estat desprecintats.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>4. Costos de devoluci\u00f3<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">Els <strong>despeses d'enviament de la devoluci\u00f3<\/strong> corren a c\u00e0rrec del client, llevat que el producte hagi arribat defectu\u00f3s o incorrecte.<\/li>\n\n\n\n<li class=\"ext-animate--on\">En cas d'error per part nostra, assumirem totes les despeses i gestionarem la recollida.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>5. Reembossaments<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Un cop rebuda la devoluci\u00f3 i verificat l'estat del producte:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">El reemborsament es realitzar\u00e0 en un termini m\u00e0xim de <strong>14 dies naturals<\/strong>.<\/li>\n\n\n\n<li class=\"ext-animate--on\">L'import es retornar\u00e0 mitjan\u00e7ant el mateix m\u00e8tode de pagament utilitzat en la compra.<\/li>\n\n\n\n<li class=\"ext-animate--on\">Es reemborsar\u00e0 l'import del producte i, si s'escau el desistiment legal, tamb\u00e9 les despeses d'enviament inicials est\u00e0ndard.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>6. Productes defectuosos o errors en l'enviament<\/strong><\/h2>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Si el producte arriba danyat, defectu\u00f3s o no correspon a la comanda:<\/p>\n\n\n\n<ul class=\"wp-block-list ext-animate--on\">\n<li class=\"ext-animate--on\">El client haur\u00e0 de comunicar-ho en un termini de <strong>48\u201372 hores<\/strong> des de la recepci\u00f3.<\/li>\n\n\n\n<li class=\"ext-animate--on\">S'oferir\u00e0 substituci\u00f3, reemborsament o soluci\u00f3 equivalent sense cost per al client.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading ext-animate--on\"><strong>7. Com sol\u00b7licitar un reembossament<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pots sol\u00b7licitar un reemborsament a trav\u00e9s de: hello@numizz.com incloent el n\u00famero de comanda i el motiu del reemborsament.<\/p>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>En cumplimiento de la normativa espa\u00f1ola de consumo (Real Decreto Legislativo 1\/2007), a continuaci\u00f3n se detallan las condiciones de devoluci\u00f3n y reembolso aplicables a las compras realizadas en esta web. 1. Derecho de desistimiento (14 d\u00edas naturales) El cliente tiene derecho a desistir de su compra en un plazo de 14 d\u00edas naturales desde la [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"footnotes":""},"class_list":["post-41","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/numizz.com\/ca\/wp-json\/wp\/v2\/pages\/41","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/numizz.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/numizz.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/numizz.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/numizz.com\/ca\/wp-json\/wp\/v2\/comments?post=41"}],"version-history":[{"count":3,"href":"https:\/\/numizz.com\/ca\/wp-json\/wp\/v2\/pages\/41\/revisions"}],"predecessor-version":[{"id":231,"href":"https:\/\/numizz.com\/ca\/wp-json\/wp\/v2\/pages\/41\/revisions\/231"}],"wp:attachment":[{"href":"https:\/\/numizz.com\/ca\/wp-json\/wp\/v2\/media?parent=41"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}